Voice2WhatsApp
Start a chat with your customers from your website or telephone queue
Our enterprise grade whatsapp solution allows businesses to automatically redirect waiting telephone customers to a whatsapp conversation.
Our chatbots then deal with requests and answer questions before routing customers to the correct team in the business.
It saves customers having to wait and massively reduces agent time.
Who is Voice2WhatsApp for?
Voice2WhatsApp is designed for businesses looking to enhance their communication and collaboration processes, streamline workflows, and improve team visibility and coordination. Reduce the customers waiting and stop wasted agent time on menial requests
It facilitates efficient messaging, task management, and media-rich content sharing for teams and businesses.
Automate
Our virtual assistant pre-screens, routes leads, offers 24/7 support, and responds to WhatsApp leads from third-party portals in real time.
Integrate
Our services encompass seamless CRM integration, efficient call management via WhatsApp, and the facilitation of customer-initiated messaging across multiple platforms.
Collaborate
Our platform facilitates shared messaging inboxes, permission-based work communication access with task assignment and tagging, and media-rich content sharing.
What does it do?
- Simultaneous access for an unlimited number of users.
- Tagging contacts for broadcast notifications and marketing purposes.
- Access multiple inboxes with a single login.
- Chat assignment and routing to teams or individual users.
- A centralised platform compliant with GDPR regulations.
- Utilise a no-code virtual assistant bot for lead pre-qualification.
- Divert calls to WhatsApp for after-hours or overflow scenarios.
- Comprehensive reporting and analytics capabilities.
- Easily bulk upload contacts from your CRM or mailing lists.
- Allow customers to initiate chats directly from your website.
- Integration with Facebook Ad CTA.
- Manage template messages efficiently.
Are you ready to talk?
Our consultative focus is on ensuring agents are as efficient as possible, increasing conversion rates, lowering enquiry costs and generating additional margin for your business through the innovative use of technology.
If you want a partner to add value and demonstrable profit to your business, then maybe its worth a cup of coffee! Call us now!