About Us
Welcome to Skywave Communications
We’re a hugely experienced telecoms business with a difference. Yes we have the technology, but crucially we know how to help your business use it and get the most from it
Who Are We
We’re a hugely experienced telecoms business with a difference. Yes we have the technology, but crucially we know how to help your business use it and get the most from it. Our consultative focus is on ensuring agents are as efficient as possible, increasing conversion rates, lowering enquiry costs and generating additional margin for your business through the innovative use of the technology. If you want a partner to add value and demonstrable profit to your business, then maybe its worth a cup of coffee!
Our Mission
Empowering businesses with cutting-edge telecoms technology, we leverage our vast experience to optimise agent efficiency, enhance conversion rates, and reduce costs. Our mission is to drive innovation that boosts your margins and delivers tangible profits. Let’s collaborate and elevate your business to new heights—one cup of coffee at a time.
What We Do
- Telecommunications
- Auto Dialling Solutions
- Internet Connectivity
- Consultancy
- Tech Support
Why Choose Us?
You wont find the usual war and peace here covering our technology – or indeed the standard statements of greatness. (We let our clients do that bit.)
The tech is important, but we have to understand your business first to establish whats needed.
Provide us with a brief description of your company’s primary goals related to telecommunications and customer engagement. For example, “Our business objective is to improve customer retention through efficient communication.”
Describe any challenges or problems your company is facing in terms of telecommunications or auto-dialing. For instance, “We often experience dropped calls or have difficulty reaching clients at convenient times.”
Does your company have existing systems that a new solution would need to work with. E.g., “Yes, we have a CRM system that the new solution should integrate with.”
Point out areas in your current communication process that are not working optimally. Such as, “Our agents spend too much time manually dialing numbers, leading to less time spent talking to clients.”
What is the primary purposes of phone use in your company. For example, “Our phones are mainly used for outbound sales calls and customer service inquiries.”
Do you believe a customised solution is necessary or if a generic one might suffice. E.g., “Given our unique needs and existing infrastructure, a bespoke solution would be ideal.”
Some Numbers
Want to know how we do what we do? Lets check some numbers:
Years Telecoms Experience
Years in Business
Connections
Users
Are you ready to talk?
Our consultative focus is on ensuring agents are as efficient as possible, increasing conversion rates, lowering enquiry costs and generating additional margin for your business through the innovative use of technology.
If you want a partner to add value and demonstrable profit to your business, then maybe its worth a cup of coffee! Call us now!